Shipping policy

Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Estimated Shipping Times
We primarily ship to North America and Europe:

  • Standard Shipping: 7–20 business days
    Please note that delivery times are estimates and may vary due to carrier delays or customs clearance.

    Shipping Rates
    Shipping charges for your order will be calculated and displayed at checkout.

    Order Tracking
    Once your order has shipped, you will receive an email containing tracking details. Please allow 24–48 hours for the tracking information to update.

    Customs, Duties & Taxes
    Any customs duties, taxes, or clearance fees imposed by the destination country are the responsibility of the customer.

    Questions?
    If you have questions regarding your shipment, please reach out to us at support@cnhzchengyi.cn.